Jackson Office

Mike Davis


Prior to opening Covenant Caregivers, Mike spent 15 years working with senior adults in long term care settings.  This included local and regional roles in retirement and assisted living as well as hospice care.  These roles afforded him the knowledge needed to navigate the often complex healthcare system for our elderly population.  Mike was born and reared in Jackson, MS and has a passion for serving the community of elders that reside here.  He attended Ole Miss where he earned a Bachelor of Business of Administration and an MBA.  He and his wife, Nicole have three girls and live in Madison.

Rhonda Boles

Operations Director

Rhonda has been with Covenant Caregivers since day one. She has been instrumental in developing the systems and processes that we utilize today. She directs the day-to-day operation of our Madison office. In this role, Rhonda is involved in every aspect of what we do. Her background includes over seven years of administrative work in the assisted living industry during which time Rhonda developed a desire to serve and be with senior citizens.

Patricia Coward

Community Liaison

Tricia’s primary responsibilities include new client consultations, care coordination, and community education. She has spent the last 16+ years working in the retirement and assisted living industry then hospice care. Through these experiences, she has gained a tremendous knowledge of senior resources in our area. As our Community Liaison, Tricia is able to offer “tried and true” advice to those we serve.

June Biggs, RN

Client Care Director

June began her nursing career over 30 years ago.  While having worked in multiple areas of nursing during this time, June found her passion to be caring for and serving the geriatric population.  June’s primary role is to develop care plans for our clients along with training the caregivers.  She also conducts on-going quality visits with our clients to assess their satisfaction and caregiver performance.  June also serves as a liaison between our clients and other home care providers such as home health and hospice.

Sherri Barry

Staffing Coordinator

Sherri’s daily focus is scheduling our team of caregivers.  She spends a great deal of time talking with clients and caregivers to come up with the best client/caregiver match possible as she puts a high priority on client satisfaction.  Sherri treats each client individually and strives to meet his/her needs as requested. 

Mallory Shinn

Administrative Assistant

Mallory serves in multiple roles to facilitate office operations.  Her primary duties include client billing, caregiver shift verification, and long term care insurance filing. Feel free to call on Mallory if you have any questions about your account.

Freda Jackson

Resident Relations Coordinator


Freda serves as a liaison between the residents of our programs and the appropriate staff member who can address their needs. Her 10+ years of experience serving elders in assisted living is evident in her interactions with residents and family members. Freda’s passion is finding solutions for seniors in a professional, dignified manner.

Ambir Palir - Marketing Director

Joyce Conlee

Human Resource Director

Joyce is responsible for all the company’s basic HR tasks.  She spends a significant amount of time interviewing and screening applicants so that we have a dedicated, compassionate team of caregivers.  Joyce enjoys getting to know the caregivers and assisting other team members with making sure the needs of our clients are met.

Hattiesburg Office

Dixie Parnell

Lead Caregiver

Dixie is a Certified Nurse Assistant (CNA) based in our Hattiesburg office.  Dixie’s responsibilities include scheduling caregivers, orientation and training, meeting with potential clients, and much more.  Her desire is to see that our clients’ needs are being met and that they are satisfied with the care and services of Covenant Caregivers.